- Reach us: +91-9999918304
- deepakgrover@drmandcompany.com
DRM and Company is committed to providing reliable and efficient shipping services for all our customers.
We partner with leading carriers to ensure your orders are delivered safely and on time. All orders are processed within 1-2 business days (excluding weekends and holidays).
3-5 business days | $5.99 or FREE on orders over $50
2-3 business days | $12.99
Next business day | $24.99 (Order by 2pm EST)
We ship to most countries worldwide. International orders typically take 7-14 business days for delivery. Additional customs fees, taxes, or duties may apply and are the responsibility of the customer.
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package directly through our website or the carrier's tracking system.
If you experience any issues with tracking your package or if the status hasn't updated for several days, please contact our customer service team at support@drmandcompany.com.
If delivery is attempted but unsuccessful, the carrier will typically leave a notice with instructions. Packages are usually held at a local facility for 5-7 business days before being returned to us.
If your order arrives damaged, please contact us immediately at support@drmandcompany.com with photos of the damaged package and contents. We will work quickly to resolve the issue.
If your tracking information shows delivered but you haven't received your package, please check with neighbors and your local post office. If still missing, contact us within 14 days of the marked delivery date.
During peak holiday seasons, processing and delivery times may be extended. We will post holiday shipping deadlines on our website and in checkout to help ensure timely delivery.
For any questions about our shipping policy or a specific order, please contact our customer service team:
Last Updated: January 1, 2023